3a Princes Way (Off Stafford Road)
Croydon
Surrey
CR0 4RD
T: 020 8680 5235
F: 020 8667 1300
The Furniture Ombudsman (TFO)
Complaints made against a BAR Member are handled exclusively by The Furniture Ombudsman (TFO), a qualified, independent and approved Consumer ADR body under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015.
You can download the procedure here.
We are here weekdays from 8am, sometimes earlier. And you are welcome to try us on Saturday mornings. We are happy to make arrangements to see you outside of our normal office hours whenever possible.
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:
8am to 6pm
8am to 6pm
8am to 6pm
8am to 6pm
8am to 6pm
Closed
Closed